Privacy Policy

Your Consent:

Your privacy is important to us so we've developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your personal information. Your continued use of our website constitutes your acknowledgment and understanding of and understanding of, and agreement with our Terms and Conditions and this Privacy Policy.

Collection of personal information:

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Le Secret Fleur.  Here are some of the examples of the types of personal information we may collect:

When you make a purchase, contact us including by social media or participate in an online survey, we may collect a variety of information including your name, phone number, date of birth, email address, contact preferences, IP address, location information, credit card information, special occasion, your loved ones' birthday, recipient's delivery address, recipient's contact number and profile information where the contact is via social media. 

We also collect data in a form that does not, on its own permit direct association with specific individual. These data includes language, area code, time zone, location referral URL and unique device identifier. Please refer to website cookies below for more information. 

How we use your personal information: 

1. When you subscribe to our mailing list, the personal information we collect allow us to keep you posted on Le Secret Fleur's latest product launch and offers. to If you would like to opt out of our mailing list, do unsubscribe at the footer of any of our electronic mailers. 

2. We may also use your personal information to help us create, develop, improve our products, services, content and advertising. We obtain analytical data of web visitors and website visitation statistic which are anonymous in nature so that we can better understand our customers' behaviours to improve our products, services and advertising.  

Disclosure of information to third parties: 

At times, Le Secret Fleur may provide third parties with certain personal information to provide or improve our products and services. When we do, we require those third parties to handle it in accordance with relevant laws. Windflower Florist does not sell personal information, and personal information will never be shared with third parties for their marketing purposes. 

Le Secret Fleur shares information with companies who provide services such as fulfilling customer orders, delivering of products, marketing agencies and customer relationship companies to help us serve you better. These companies are obligated to protect your information under the relevant law. 

Website Cookies and pixel tags:

Some of the information that we collect will not personally identify you but will instead track your behaviour on our website. These website cookies and pixel tags allow us to facilitate and measure the effectiveness of web searches and advertisements. 

Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our website might not function properly.